Jones, R.A., Tsay, J.J. and Griggs, K. 2002. An Empirical Investigation Of The Cognitive Fit Of Selected Process Model Diagramming Techniques. Review of Business Information Systems (RBIS). 6, 4 (Oct. 2002), 43–62. DOI:https://doi.org/10.19030/rbis.v6i4.4551.