HAVELKA, D.; SUTTON, S. G.; ARNOLD, V. Information Systems Quality Assurance: Users Perceptions Of Information Systems And Systems Design Quality Factors. Review of Business Information Systems (RBIS), [S. l.], v. 5, n. 2, p. 49–62, 2001. DOI: 10.19030/rbis.v5i2.5350. Disponível em: https://clutejournals.com/index.php/RBIS/article/view/5350. Acesso em: 18 jul. 2024.