BARKAI, O.; HARISON, E. Toward Zero Faults In Passenger Flights: A Proposed Framework. Review of Business Information Systems (RBIS), [S. l.], v. 17, n. 3, p. 109–116, 2013. DOI: 10.19030/rbis.v17i3.8000. Disponível em: https://clutejournals.com/index.php/RBIS/article/view/8000. Acesso em: 18 jul. 2024.