Faculty Satisfaction In Higher Education: A TQM Approach

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Uzma Quraishi
Ishtiaq Hussain
Makhdoom Ali Syed
Farah Rahman


Total Quality Management (TQM), Faculty Satisfaction, Job Satisfaction, Higher Education


This paper was aimed to investigate the levels of satisfaction among faculty members in higher education in Pakistan. Five hundred faculty members were surveyed from leading public and private universities through an instrument developed by the authors and 450 were completed and returned. Percentage method was used to analyze and interpret data. The results highlighted the value of the survey as a strategy for management and human resource planning in universities.


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