SMITH, D. C. Lessons From Katrina: Crisis Communication And Rhetorical Protocol. Journal of College Teaching & Learning (TLC), [S. l.], v. 4, n. 6, 2007. DOI: 10.19030/tlc.v4i6.1573. Disponível em: https://clutejournals.com/index.php/TLC/article/view/1573. Acesso em: 18 jul. 2024.