The Development And Validation Of An End-User Satisfaction Measure In A Student Laptop Environment

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Sung Kim
Minnesota State University, Mankato

Juan (Gloria) Meng
Minnesota State University, Mankato

Jon Kalinowski
Minnesota State University, Mankato

Dooyoung Shin
Minnesota State University, Mankato

Keywords

End-Users Satisfaction, Laptop Initiative, Confirmatory Factor Analysis, Instrument Development

Abstract

The purpose of this paper is to present the development and validation of a measurement model for student user satisfaction in a laptop environment. Using a “quasi Delphi” method in addition to contributions from prior research we used EFA and CFA (LISREL) to identify a five factor (14 item) measurement model that best fit the data. The structural model identified two factors related to overall student satisfaction. Suggestions and implications for how to use this measure are provided.

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Published
Mar 28, 2014
DOI https://doi.org/10.19030/ajbe.v7i2.8475

Article Details

How to Cite
Kim, S., Meng, J. (Gloria), Kalinowski, J., & Shin, D. (2014). The Development And Validation Of An End-User Satisfaction Measure In A Student Laptop Environment. American Journal of Business Education (AJBE), 7(2), 157–170. https://doi.org/10.19030/ajbe.v7i2.8475
Issue
Vol. 7 No. 2 (2014)
Section
Articles