Using A 360-Degree Appraisal Approach To Re-Design Advising Programs

Abstract

Over the past 30 years, researchers have repeatedly demonstrated the need to improve academic advising.  Nonetheless, at many Universities academic advising remains a neglected endeavor—poorly measured, managed and rewarded.  This paper considers the implementation of an academic advising program which parallels the 360-Degree feedback approach drawn from the Human Resources Management discipline.  The details of the program are outlined and preliminary results of the program, which literally transformed academic advising at our institution, are discussed.