Transition Countries And New Public Management: The Case Of Slovenia

Abstract

Globalisation impacts on a country and its administration with a series of economical, technological, cultural and ecological processes. The modern state is seen as a »modest« state. The state must provide the necessary direction without hindering other activities in society. The shift from public administration to new public management involves a shift in the basic design co-ordinates of public sector organisation.  Changes in the operating of public administration require new management policies. Abolishing administrative obstacles confronted by enterprises will reduce their operating costs. An efficient and well-organised public sector is in the interest of the economy. Reorganisation of state administration operations involves setting two important goals in the strategy of reform: greater productivity and better quality of service.  Operating indicators are necessary for internal and external reasons for assessing the past and planning the future.  New rules on public sector operations require a preliminary definition of operational standards, which determine the extent, quality and accessibility of services, measure results and establish mechanisms impacting on both the users and payers of services.