An Evaluation Of RFID Door Security System At Taipei Arena Ice Land Based On Technology Acceptance Model

Abstract

This study is based on technology acceptance model (TAM). It investigates consumer attitudes toward the use of and consumer behavioral intention to use an RFID door security system at Taipei Arena Ice Land. This study adopts a questionnaire method using purposive sampling and collects data from 250 consumers of Taipei Arena Ice Land. The results of this study show that: 1) system quality has a significant positive impact on perceived usefulness and perceived ease of use, 2) information quality has a significant positive impact on perceived usefulness and perceived ease of use, 3) service quality does not have a significant positive impact on perceived usefulness and perceived ease of use, 4) perceived ease of use has a significant positive impact on perceived usefulness, 5) perceived usefulness and perceived ease of use have a significant positive impact on attitudes toward use, 6) attitudes toward using have a significant positive impact on behavioral intentions to use, 7) perceived usefulness has a significant positive impact on behavioral intentions to use, and 8) perceived ease of use has a significant impact on attitude toward using via perceived usefulness.