Applied Scale Development: Measurement Of Store Image

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James Reardon
Chip E. Mikller
Barbara Coe

Keywords

reatil store managers, applied scale development, store image

Abstract

The paper discusses the need for the development of measures that can be used in an applied domain. It suggests that applied scales differ from scales used for scientific research in several ways. The paper presents an applied scale developed for use by retail managers to assess store image. Unlike previous research, the priorities used in the development of the scale included the applicability of the scale by store managers.

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