Making Acquisitions Work: Problems of Organizational Integration

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Alex F. De Noble
Loren T. Gustafson
Michael Hergert


merger, acquisition, integrating separate firms into a single entity, post-merger integration, merger management process


The United States is in the midst of the greatest merger and acquisition boom of all time. Despite the intense level of activity, the track record for mergers and acquisitions is poor. Recent research from the academic community suggests that the problems of integrating separate firms into a single entity may be responsible for this poor performance. The purpose of this article is to apply a conceptual framework of post-merger integration to a recent merger and to investigate the implications for improving the merger management process.


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