Quality Control: An Investigation Of Alternative Management Policies

Abstract

Determining product quality can be accomplished by quality control personnel or production personnel. Either approach has identifiable costs. This paper presents a computer simulation model for a single channel, two stage process with a buffer inventory. The model provides for a control group (where inspection is performed by quality control personnel at the end of each process) and an experimental group (where inspection is made by production personnel during each process). The model is described using hypothetical parameters for production levels, machine deterioration, and repair times.