Business Disaster And Recovery Planning: An Illustrative Case Of A Corporate Accounts Payable Department

Abstract

This paper presents a case that focuses on the Corporate Accounts Payable Department of a major corporation with the objective of reinforcing that organizations need business resumption plans for all units.  Textbooks tend to focus on the information technology area which may lead students to overlook the need for business resumption planning in other areas.  Students were asked to complete a set of case questions based on the case material. Comparisons of students’ responses to a questionnaire regarding business resumption planning showed that students who completed the case demonstrated a stronger understanding of the topic than those who did not.