An MIS Approach To Case Analysis

Abstract

This paper reports on an approach to case analysis designed to develop higher-order learning skills which is presented here as an appropriate format for an IS context. Higher-order learning skills include higher-order thinking skills - conducting research, problem-solving, critical thinking, and generating creative ideas, and team-building skills - communication skills, team cooperation and work coordination. The method adopted is a 9-step approach, based on analyzing managerial, organizational and technological issues. The approach proved to be successful in the three sections in which data was collected, both from the perspective of what was observed by the instructor and by the grades and perceptions of students taking the course. There did not seem to be a difference in perceptions between those in the regular classroom or the electronic classroom.