Four Questions For Analyzing The Right-Versus-Right Dilemmas Of Managers

Abstract

Ethics dilemmas are different than moral temptations. The former involve right-versus-right problems. The latter are right-versus-wrong problems. Although both problems are found in business, ethics dilemmas can be defining moments in the lives of managers, where professional responsibilities collide with personal values. In this case study, students use four questions developed by Badaracco (1992) as a framework for analyzing and resolving real ethical dilemmas.