Effective Project Management: A Knowledge Management And Organizational Citizenship Behavior Approach

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Robert F. Cope III
Rachelle F. Cope
Teri L. Root

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Abstract

In the current complex business environment, projects are viewed as critical building blocks for organizational success. In fact, there seems to be a powerful interaction between the flow of project work and the flow of knowledge in an organization. Such interaction leads to the exploration of the concept of effective Knowledge Management strategies for Project Management based on the guiding principles of Organizational Citizenship Behavior. In the past, Knowledge Management has been thought of as the collection of technological assets and managerial policies that compensate for information failures. Recent studies have uncovered the popularity of Knowledge Management research since most project environments have the potential, but do not promote personal information sharing.

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