Implementing Knowledge Management

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Peng Chan
Dennis Pollard
Piboon Puriveth

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Abstract

The growing reliance on intellectual assets to gain competitive advantage has necessitated the development and implementation of knowledge management systems in order to collect, organize and transfer all of the knowledge accumulated by modern organizations. This study is presented as a consolidation of previous research performed in this area, and integrates this work with a meta-analysis of two real life case studies. The corresponding results suggest that the tacit/explicit dimension of knowledge is a strong indicator of the type of knowledge management strategy a given company should follow.

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