Workforce Diversity And Organizational Communication: Analysis Of Human Capital Performance And Productivity

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Ephraim A. Okoro
Melvin C. Washington


Workforce Diversity, Organizational Communication, Global Economy, Cultural Differences, Intellectual Capital


The twenty-first century organizations are increasingly becoming multicultural workplaces for communication. This paper explores recent literature on the increasing global influence of workforce diversity and its affect on workplace communication. It provides a model for the discussion of the opportunities and challenges of diversity in the workplace. The paper then provides an analytical framework that guides readers with practical ideas that can assist them in their endeavors to effectively communicate in a globally diverse work environment.  The paper stresses that effective communication in a diverse workforce ensures a high level of performance and productivity for human and intellectual capital and   provides business organizations a competitive advantage in their expanded markets and in the global economy.


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