About the Journal

Focus and Scope

The Journal of Service Science (JSS) publishes papers that significantly contribute to the understanding of all aspects of the science and understanding of services and related fields. Using a wide range of research methods including statistical analysis, analytical work, case studies, field research and historical analysis, articles examine significant research questions from a broad range of perspectives.

JSS is a widely cited, completely open access journal that is essential reading for service science researchers and business professionals. Articles may include but are not limited to service theory, service ontology, service design, service analysis, service architecture, service economics, service applications, service ethics, service orientation, and global service.

JSS is published once a year. Month of distribution is: November.

How To Cite This Journal

Please cite this journal as “Journal of Service Science” in your references.

Article Submissions & Fees

Articles submitted to the Clute Institute for possible journal publication are subjected to a double-blind, peer review process. For more information about how to submit an article as well as details about all applicable publication fees, click a link below.

Hard Copies

Hard copies of our journals are available for an additional fee.


  • ABI Inform
  • Directory of Research Journals Indexing
  • Education Resources Information Center (ERIC)
  • Google Scholar
  • J-Gate
  • ProQuest
  • Ulrich’s Periodicals


Authors, Editors, and members of the Editorial Team are expected to abide by all Clute Institute policies.