Published: 2012-12-31

Articles

“NoSQL” And Service Science

Donna M. Schaeffer, Patrick C. Olson
Abstract 113 | PDF Downloads 72 | DOI https://doi.org/10.19030/jss.v5i2.7575

Page 65-70

Cybersecurity Service Model

Harry Katzan, Jr.
Abstract 120 | PDF Downloads 96 | DOI https://doi.org/10.19030/jss.v5i2.7576

Page 71-78

The Effect Of Perceived Justice On Customer Satisfaction In The Service Recovery Context: Testing Mediating Variables

Jeanne Ellyawati, Bernardinus M. Purwanto, Basu Swastha Dharmmesta
Abstract 272 | PDF Downloads 283 | DOI https://doi.org/10.19030/jss.v5i2.7578

Page 87-100