A Review On Evaluation And Benefits Of Decision Support Systems

Main Article Content

Roger Alan Pick
Nancy Weatherholt

Keywords

Improving Decision-Making, Decision Support System, DSS Benefits, Information System Assessment, Information System Benefits, Information System Evaluation

Abstract

This review paper identifies benefits from various Decision Support Systems (DSSs) and introduces a range of examples from the literature. Those examples are organized according to the driving technological architecture of the DSS. Benefits may impact a decision or the decision-making process. Some techniques for assessing the benefits of a particular DSS were also surveyed.

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