Published: 2004-04-01

Articles

The Cost Of CMM Deployment In A Conventional IT Organization: A Field Study

Roshan Pinto, Dan Shoemaker, Gregory W. Ulferts, Patrick Wirtz
Abstract 167 | PDF Downloads 91 | DOI https://doi.org/10.19030/rbis.v8i2.4491

Page 1-8

Computing With Voice

Angela Kay Juul, Patrick V. Jaska
Abstract 61 | PDF Downloads 90 | DOI https://doi.org/10.19030/rbis.v8i2.4493

Page 13-18

Finding A Recipe For Spam

Chris Rose
Abstract 63 | PDF Downloads 79 | DOI https://doi.org/10.19030/rbis.v8i2.4494

Page 19-26

Managing Churn By The Numbers

Dennis Dance, Ray Phelps, Gayla Dance
Abstract 67 | PDF Downloads 95 | DOI https://doi.org/10.19030/rbis.v8i2.4498

Page 67-78