Outcome Assessment Of A Management Program Using A Portfolio Approach: Lessons Learned

Abstract

Over the past two decades the interest and use of student portfolios for assessing student learning outcomes has grown considerably. This paper presents an overview of the portfolio approach to outcome assessment adopted by the Department of Management at California State University, San Bernardino and discusses major issues encountered over six years of implementation. Experiences connected with the portfolio process are discussed from the perspectives of administrative complexity, the impact on academic program quality and evidence of assurance of student learning in relation to program learning objectives