Career Competencies And Career Success Of Thai Employees In Tourism And Hospitality Sector

Abstract

This research assesses the relationship between career competencies and career success of Thai employees in the tourism and hospitality sector. The authors distinguished and operationalized four career competencies, i.e. computer and language skills, work spirits and ethics, team working and leadership, and tourism and hospitality knowledge and skills, and two career successes, i.e. objective and subjective career successes. A quantitative study was performed using 800 employees in four industries, i.e. restaurant, hotel, travel and tour operation, and airline business. Pearson correlation and regression analyses were used to analyze data. The results indicate that career competencies have moderately positive relation with career success. Furthermore, three career competencies, i.e. computer and language skills, team work and leadership, and tourism and hospitality knowledge and skills have effect on career success. The results are discussed with respect to facilitate organization’s training programs, which enhance employees’ career success.