Resolution Of Complaints By OSHA In Union And Non-Union Manufacturing Organizations

Abstract

The current study reviewed the OSHA complaint inspection and resolution process in union and nonunion firms to identify potential differences in outcomes. Results revealed that it was possible to distinguish between union and nonunion firms on the basis of seven objective OSHA inspection and complaint resolution factors. Implications of bargaining with OSHA, union effectiveness in the resolution process, and the importance of having a formal grievance system in nonunion firms are discussed.