Manufacturing industry, working value, Toyota
In order for Japan’s manufacturing industry to succeed amidst today’s global competition, companies must further increase the quality of tasks performed by on-site workers (worker dedication), thereby enabling them to create products with superior QCD. To this end, the authors investigated the problems currently facing manufacturing sites and identified their key factors. They then used these factors to formulate the Intellectual Working Value Improvement Model“IWV-IM”designed to improve working value and increase worker dedication. The effectiveness of this model was then verified.