A Comparative Study Of Smartphone Addiction Drivers’ Effect On Work Performance In The U.S. And Korea

Abstract

Smartphone addiction is a new phenomenon when a smartphone becomes a necessity in our daily life. This study explores smartphone addiction drivers and their results. Four factors such as ease of use, emotional lift, preference of social interaction, and flow, are used for drivers and neglect of work is used as a proxy of addiction result. In the result of structured equation modeling analysis, preference of social interaction is not related with smartphone usage behaviors such as usage frequency and usage hours. In the analysis of U.S. users, emotional lift is a driver and in the analysis of Korean users, ease of use and flow are drivers for smartphone addiction. There is a significant relationship between smartphone use and neglect of work in both countries. Even if there is a trend of converging user behavior because of globalization, drivers for smartphone addiction are different in the U.S. and Korea.