The Influence Of Coaching On Employee Perceptions Of Supervisor Effectiveness And Organizational Policies

Abstract

This study investigates the effects of the use of coaching as a management style on supervisor effectiveness and key employee-related organizational policies.  Specifically, we examine the direct effects of coaching on employee perceived supervisor effectiveness and organizational work-family balance support, as well as the impact of supervisory effectiveness on employee perceived effectiveness of organizational rewards programs.  Ordinal regression was used to test the hypotheses, and data from 134 undergraduate and graduate business students enrolled in a Northeast university who indicated that they were currently employed on a full-time basis support these relationships.  Results show that the degree to which employees view their supervisor as acting as a coach positively influences perceived supervisor effectiveness and organizational work-family balance support.  Additionally, results support the notion that organizational work-family balance support also leads to perceived supervisor effectiveness which, in turn, positively influences employee perception regarding the effectiveness of organizational rewards programs.